SHIPPING, RETURNS & EXCHANGE

SHIPPING

After receiving your payment confirmation, the product will be shipped within 3 workdays. International orders will likely arrive within 1–14 workdays from the purchase date, depending on your shipping option. With DHL Express orders, you will automatically receive tracking information on your phone. 

CUSTOMS & TAXES

There are no customs or other taxes for shipments within the European Union. Outside the European Union, some taxes may apply for which North Fjord will not be responsible. Because taxes are enforced by local customs offices, taxes may differ from country to country.

Our mission is to make comfortable high-quality garments for wilderness and everyday adventures. Our products are not meant for extreme conditions and are simply for everyday activities. We always give our best that they would last for more than regular fast-fashion products. If you have any concerns regarding your product, please let us know! Email us on hello@northfjordshop.com or fill the fields down below. 

If you are not 100% satisfied with your purchase, within 30 days from the purchase date you may either return your purchased product to us or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. The tag must not be removed. 

EXCHANGE & RETURN POLICY



 

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